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Privacy Policy

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We are dedicated to safeguarding and preserving your privacy when visiting our site and communicating electronically with us.

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This Privacy Policy, provides an explanation as to what happens to any personal data that you provide to us, or that we collect from you.

We do update this Policy occasionally, so please do review this Policy regularly.

In operating our website we may collect and process the following data about you:

  1. Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.

  2. Information that you provide by filling in forms on our website, such as when you registered for information or make a purchase.

  3. Information provided to us when you communicate with us for any reason.

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Use of Cookies

On occasion, we may gather information about your computer for our services and provide statistical information regarding the use of our website.

Such information will not identify you personally it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.

Similarly to the above, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and the service that we provide to you.

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.

Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.

A good source of information could be https://www.allaboutcookies.org/

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What we collect:

We may collect, store and use the following kinds of personal information:

  1.  information that you provide to us for the purpose of registering with us;

  2. information relating to any transactions carried out between you and us on or in relation to this website, including all information relating to any purchases you make of services;

  3.  information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters – name and email address;

  4. any other information that you choose to send to us;

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Use of Your Information

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

  1. To provide you with the information requested from us, relating to our services. To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.

  2. To meet our contractual commitments to you.

  3. To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.

If you are an existing customer, we may contact you with information about services similar to those which were the subject of a previous sale to you.

By completing our Contact Forms or intake form you provide Consent for the use of your Personal Data as detailed above.

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Security

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk.

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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Storing Your Personal Data

 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

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Our Policy is that we retain your Personal Data for a period of 2 years from your last Consultation or contact with us and at the expiry of this period your information will be deleted unless you request us to retain your information for a further period of time. All of the Personal Data is disposed of securely to ensure compliance with GDPR.

Disclosing Your Information

Your personal data will not be disclosed to any other party without your express permission unless required by law.

We will not sell, distribute or lease your personal information to third parties ever. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

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Access to Information

The General Data Protection Regulations (GDPR) gives you the right to access the information that we hold about you. We will provide the information that we hold on. A small fee will be payable. If you would like a copy of the information held on you please write to Vessie@healthyandconfident.co.uk You will need to provide suitable evidence that you are the person that the information pertains to before we will release it. Information will be provided to you within one month of receipt of request.

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Third-Party Links

You might find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

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Erasure of your information

If you are no longer undergoing or have not undertaken consultations from the HealthyandConfident then you have a right to erasure of your information. Once we have received your request for erasure we will ensure all Personal Data we hold on you is erased within one month of the receipt of the request. You could send your request to Vessie@healthyandconfient.co.uk

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